Text Message Terms

What the texts are

OneSource Property Management LLC sends operational text messages about maintenance work. We do not send marketing or promotional texts through this program.

• OneSource staff receive alerts when a resident submits a maintenance request, and updates when a vendor responds.
• Maintenance vendors we work with receive job requests with a link to accept, decline or schedule the work, reminders when a job is waiting for an answer, and notices when a job is reassigned.

How you sign up

Staff agree to receive work texts when hired. Vendors agree by signing the text message consent in their OneSource vendor agreement or onboarding form, which lists the mobile number to text. When you agree by text, we reply to confirm. Consent to receive texts is not a condition of doing business with OneSource.

Message frequency and cost

Message frequency varies with the number of maintenance requests and jobs. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

How to stop or get help

• Reply STOP to any message to stop receiving texts. We will send one confirmation, and you won't get any more texts unless you sign up again.
• Reply START to start receiving texts again.
• Reply HELP for help, or contact us at 850-778-8055 or [email protected].

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with anyone. See our Privacy Policy for details.

Contact

OneSource Property Management LLC
3370 Capital Circle NE, Suite B, Tallahassee, FL 32308
850-778-8055 · [email protected]