Question 1

How do I schedule a showing?

Accepted Answer

Before accessing any of our properties, whether occupied or vacant, we require you to complete a brief prescreening questionnaire. You can complete this questionnaire conveniently online by clicking here.(https://app.tenantturner.com/listings/onesourcepropertymanagement)

Instructions for property viewings vary for each property. Please refrain from assuming the vacancy status of any home. If the property is vacant, you can likely schedule a viewing during business hours shortly after completing the prescreening. 
However, if the property is occupied,  it may require 2-3 business days to schedule an appointment. Showings are scheduled during business hours, Monday through Friday.

Question 2

Do you charge a security deposit?

Accepted Answer

Yes, we charge a security deposit equal to one month’s rent.

Question 3

What is required before move In?

Accepted Answer

• Security deposit equivalent to one month’s rent
 • First month's rent
 • Lease prep fee
 • Rekey fee
 • Pet fee (if moving in with an approved pet).

All funds for move-in must be provided in the form of a certified check or money order.

Question 4

How will I know if my application is approved?

Accepted Answer

If your application has been approved you will receive a confirmation/approval email with the next steps for lease signing and move-in.

Question 5

What is your pet policy?

Accepted Answer

Pets are accepted on case by case basis with owners’ approval and a $250 non-refundable pet fee per pet. It is the sole discretion of the owner to approve or deny for any reason a pet request by the tenant. In order for your pet(s) to be considered, you must complete the pet section on the application and supply current photos with this application.
Unfortunately, certain dogs are not allowed in the underwriting guidelines of landlord insurance policies which means our office policies do not allow certain breeds of animals in our rental properties.

Unapproved Dog List Due to Aggressive Breed Status:

• Akita
 • Doberman pinscher
 • German shepherd
 • Pit Bull
 • American Bull Terrier
 • American Staffordshire Terrier
 • Staffordshire Bull Terrier
 • English Bull Terrier
 • Chow
 • Rottweiler
 • Siberian Husky
 • Alaskan Malamute
 • Korean Jindo
 • Presa Canario
 • Hybrid and Purebred Wolves
 • Coyotes and wild dogs

Any mix of the breeds below is also determined to be an aggressive breed dog and not allowed at the property. These policies do not apply to assistance animals.

Question 6

Will my home be inspected?

Accepted Answer

At OneSource Property Management, we prioritize maintaining the quality and condition of our properties to ensure the best living experience for our tenants. As part of this commitment, we conduct regular inspections of all homes managed by us throughout your tenancy.

These inspections serve multiple purposes, including identifying any maintenance or repair needs promptly, ensuring compliance with lease terms, and addressing any safety concerns. By conducting routine inspections, we aim to uphold a high standard of property upkeep and address any issues proactively.

If the prospect of regular property inspections during your tenancy does not align with your preferences, we kindly advise against applying for one of our properties. We believe in transparent communication and want to ensure that our rental properties meet your expectations and lifestyle needs.

Question 7

Who is responsible for paying for repairs?

Accepted Answer

If repairs are not due to tenant fault, then they are covered by the landlord. Any repairs due to tenant negligence will be charged back to tenant.